Terms of Service

The coaching portal is not open to self-registration. Accounts are created only after your coach sends you an invitation, which follows an application, a paid assessment and a consultation call. You're responsible for keeping your login credentials confidential and for anything done under your account.

Coaching, programming and check-in feedback provided through Atelier are for general fitness and wellness purposes. Nothing on this portal is medical advice, diagnosis, or treatment. If you have a medical condition, are pregnant, or are unsure whether an activity is appropriate for you, consult a qualified healthcare professional before starting or continuing a training programme. You're responsible for disclosing relevant medical information accurately in your intake form.

Physical training carries an inherent risk of injury. Coaching at Atelier is delivered entirely online and your training is unsupervised, so you are responsible for exercising within your own capabilities and for stopping when something is wrong. By participating you accept that risk, and agree that your coach is not liable for injury arising from training performed without direct supervision, or from inaccurate information provided in your check-ins or intake form.

The Atelier Programme runs for twelve weeks from your start date. It includes a weekly live video call and a daily check-in, alongside programming, nutrition and recovery guidance delivered through the portal.

Calls are allocated by your coach; clients do not self-book. Reschedule requests go through the portal and require the other party's approval. Missed calls are not carried over indefinitely, and repeated bad-faith rescheduling may affect your ability to keep working with your coach.

The assessment — a movement screen and The Atelier Blueprint, a written plan — is paid for before it is delivered. Its price is stated on the assessment page, and the founding rate applies only while those places remain. If you go on to the programme, the assessment fee is credited in full against its price.

The programme itself is priced individually on the consultation call, after the assessment, and is not published on this site. Payment is arranged directly with your coach rather than through automated in-app billing.

Fees paid for the assessment and for the programme are non-refundable, except where Atelier has not delivered the service paid for. The full position is set out in our Refunds and Cancellations policy, which governs if these terms and that page ever disagree.

Don't attempt to access another client's data, share your login, scrape or automate access to the portal, or use the consultation form for anything other than a genuine enquiry. We may suspend accounts that misuse the service.

You retain ownership of anything you submit (check-in notes, photos, messages). You grant your coach the right to view and use it solely to provide coaching to you. We won't publish or share your content without asking first.

If you connect Google Calendar, that connection is governed by Google's own terms in addition to ours. Disconnecting it at any time stops future calendar updates but doesn't remove events already created.

We aim to keep the portal available, but don't guarantee uninterrupted access. Planned or emergency maintenance may cause temporary downtime.

Either you or your coach may end the coaching relationship at any time. On termination, your account access is revoked; see our Privacy Policy for how long data is retained afterward.

We may update these terms from time to time. Material changes will be reflected in the date above, and active clients will be notified.

Questions about these terms — email hello@atelierhealth.in.